FAQs

The most important part of an Air Conditioner maintenance aspect is maintaining unrestricted air flows. Dust, dirt, and debris are an HVAC system’s worst enemies. Whether it’s an indoor or outdoor unit, you must keep all filters clean and heat exchangers and coils free of restrictions.

We recommend that your heating and cooling system be checked and serviced once every two years; ideally a spring and autumn tune-up. Also we recommend that you check filters regularly. This alone can eliminate many of the most common problems that need fixing and can significantly reduce the possibility of a serious breakdown.

Regular filter cleaning helps your heating and cooling system operate at peak levels and improves indoor air quality. It is important to clean filters regularly to ensure proper air flow and to keep your home free from dust, allergens and germs. Depending on the type of filter you have, you may require filter replacements.

You should have maintenance done on your air conditioning system at least once every two years – spring to early summer being the best times.

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Refer to following section

When air conditioner status is abnormal, temperature indicator on indoor unit will blink to display corresponding error code. Please click here.

Possible causes of bad odor from Air conditioners:

• Dirty evaporator coils, clogged condensate drain pans, and stagnant water can cause the smell of dirty socks or stinky feet. Usually, a professional cleaning will do the trick.
• Air conditioners remove excess moisture from your home in addition to cooling it. When that moisture is unable to drain properly, mold grows easily in areas with remaining moisture. Additionally, dirty filters can give off the scent of mildew. Calling an HVAC technician who is trained in handling mold, mildew, and fungus in these situations is your best bet for getting rid of the smell and improving your home’s air quality